Head Teller – Homestead Fl


  • Provides exceptional Customer service
  • Demonstrated competency and accountability with Store operational standards
  • Provides leadership, conflict resolution, process improvement and communication to the Teller line
  • Coaches team members on identifying sales opportunities and referring Customers to appropriate Store Employees or internal Business Partners to achieve both store and individual sales revenue goals
  • Manage Teller Paid Time Off (PTO) within the PTO staffing model
  • Recruit, interview, train, orient, create conference notes and evaluate Tellers in accordance with HR guidelines
  • Support, mentor and coach team members in their professional development
  • Develop and manage team members by recruiting, training and recognizing them
  • Create and foster a cohesive team and promote a positive work environment
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